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Protecting IMS Networks
From Attack
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Krishna Kurapati in
BCR |
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Call Quality Is More Than
Voice Quality
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Gary Audin and Dr. Fiona
Lodge in BCR |
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Integrating Telephony,
IM, Video And Mobility With Presence
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Irwin Lazar in BCR |
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Instant Messaging:
Security, Control And Compliance
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Melanie Turek in BCR |
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Contact Center Team
Productivity Suites Enhance Efficiency
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Spanlink Communications |
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Lessons from the Mobile
Frontier: Voice and Video over WiFi at Dartmouth
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Aruba Networks |
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Beyond Five-Nines: Designing a VoIP Network for Appropriate Availability
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Robert Bellman and
Mark Langanki for Spanlink
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How
Customer Perceived Latency Measures Success In Voice Self-Service
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Jeff Fried and Rob Edmondson in BCR
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From
Softswitching To IMS: Are We There Yet?
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Bob Bellman in BCR
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Driving
Voice-over-WLAN In The Enterprise
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Greg Collins in BCR |
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Designing MPLS Networks for VoIP:
What Every User Needs to Know
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Michael F. Finneran, dBrn
Associates, Inc.
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Edge
Intelligence: Unleashing the Full Potential of Virtual Contact Centers
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Spanlink |
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P2P For
Communications: Beyond File Sharing
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Cullen Jennings and David A. Bryan in BCR |
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Unified Communications
Application: Uses and Benefits
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Sage Research on behalf of Cisco Systems |
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Unified Communication Industry
Study
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Forrester Consulting on behalf of Cisco Systems |
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Unified Communications Transform Business Communication
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Forrester Consulting on behalf of Cisco Systems |
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IP Telephony Implementation: Best
Practices: Lessons learned from our IP Telephony contest
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Sage Research
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Fixed-Mobile Convergence (FMC): Did We Miss It?
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Emma
Mohr-McClune,
Current Analysis |
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VoWiFi Vanguards: Blazing The Trail
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Lisa Phifer, Core Competence, Inc. in BCR |
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Implementing Voice on Wireless LANs
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Michael F. Finneran, dBrn
Associates, Inc. |
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Scalable Session Border Control Capabilities for Service Provider Networks
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Cisco Systems |
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Manage Your IP Communications System with a Cost-Effective Edge:
Transforming IT and Telecom Voice Service Delivery Practices into a Virtual
VoIP Environment
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Spanlink |
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Managing
Call Flows Using SIP
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Mark Miller, DigiNet |
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Voice on The Mobile
Edge
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Peter Thornycroft, Aruba |
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Communication Portals: Multi-modal / Trans-modal Access and Management,
including Presence
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Ed LaBanca, CollabGen |
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Self-service & Automated Response Systems: Legacy vs. IP-based
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Ed LaBanca, CollabGen |
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Voice-over-IP Network Design - including WiFi & Mobility
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Ed LaBanca, CollabGen |
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Is Your Contact Center a Powerful Brand Experience?
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Seth Godin |
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Liability Issues In A VOIP Environment
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Colleen Boothby |
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A
Unified Telecommunication Model for Communication Servers and Contact
Distribution Systems
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Ed LaBanca, CollabGen |
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Building
A Credible And Conservative ROI For VOIP
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Robin Harris Foster in BCR |
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The
Converged Closet
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Gary Audin, Delphi, Inc. |
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SIP
State Of Affairs
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Guthrie, Steven in BCR |
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Moving
ISDN-Based Videoconferencing onto the IP Network
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Bartlett, John in BCR |
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VoIP? A Question of Perspective
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Gary Audin, Delphi, Inc.
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What
Do Users Want From Converged Multimodal Communications?
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Rosenberg, Art in BCR |
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Enhanced Services For IP-Telephony
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Mier, Edwin in BCR |
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The Border
Patrol: Firewalls For VOIP
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Audin, Gary in BCR |
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IP Phones
Under $250: Value, Or Just Cheap?
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Percy, Ken; Poletti-Metzel, Diane;and Birdsall, Randy in
BCR |
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Get Your Data Network
Ready for Voice
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Brandstadter, Jay, Delphi, Inc. |
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Building
Blocks For Converged Applications
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Larry Hettick in BCR |
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SME IP-PBX Systems
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Percy, Ken; Birdsall, Randy; Poletti-Metzel, Diane;and
Reichard, Eric in BCR |
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Is VoIP
Secure? You Make the Call
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Taylor, Steven in
Information Security Magazine |
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E-911
And VOIP Systems
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Hettick,
Larry and Taylor, Steven in BCR |
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Packetized
Voice: It’s the Software, Stupid!
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Audin,
Gary in BCR |
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Web-Enabled
Call Centers—A Progress Report
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Bernett,
Howard; Masi, Denise; and Fischer, Martin in BCR |
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Survey: VOIP Moves
beyond Cost-Cutting
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Metzler,
Jim in BCR |
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Who
Put The Con In Convergence?
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Angus,
Ian in BCR |
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VoIP
Implementation: Who’s Doing It, and Why
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Taylor,
Steven; Distributed Networking Associates, Inc. |
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IP-PBXs:
Ready And Waiting
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Mier,
Edwin E.; Percy, Kenneth M.; and Brown, Kevin D. in BCR |
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Critical
Year for IP Centrex
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Hettick,
Larry in BCR |
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Traffic
Engineering Techniques in Telecommunications
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Parkinson,
Richard, Infotel Systems Corp. |
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Are
IP Phones For You?
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Taylor,
Steven and Hettick, Larry in BCR |
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Next-Generation
IP Phones Arriving
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Sulkin,
Allan in BCR |
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Speaking
Clearly with ATM: A practical guide to carrying voice over ATM
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The
ATM Forum |
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Protocol
Wars Threaten VoIP Future
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Hettick,
Larry in BCR |
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Do-It-Yourself
VOIP
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Audin,
Gary in BCR |
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VOIP
Business Services—What And How?
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Bushnell,
William in BCR |
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Real-World
VOIP Migration
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Liebmann,
Lenny in BCR |
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A
Discussion of Voice over Frame Relay
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The
Frame Relay Forum |
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