VoIP Track Sessions

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The Successful Deployment of VoIP
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Jim Metzler - Co-founder, Ashton, Metzler and Associates

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New Enhancements in VoIP
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Moderator:
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Steven Taylor - President of Distributed Networking Associates and Publisher/Editor-in-Chief of Webtorials.Com

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Panelists:
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Craig Cotton, Manager, Product Marketing, Enterprise Voice, Video Business Unit, Cisco Systems, Inc.

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Phil Hippensteel, Assistant Professor of Information Systems, Penn State Harrisburg

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Steve Davies, Founder and CTO, Ridgeway Systems

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Putting Reliability into VoIP Networks
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Michael Marks - Director, Service Provider Market Development, Concord Communications
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Tom Dalrymple - Director, Voice Switching for Verizon Enterprise Solutions Group (ESG)

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VoIP, Voice Recognition and the Future of Customer Interactions
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Charlie Rabie - Vice President of Customer Self-Service Products, Aspect Communications

 

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