6 Steps for a Successful UC&C Deployment

The deployment of a unified communications and collaboration (UC&C) solution holds the promise of tremendous boosts in efficiency and productivity for organizations. But to realize that promise, users actually must adopt these new capabilities in their daily work lives. In some cases that could call for a fundamental change in how people go about their jobs- the kind of change that is not always easy to bring about. Further, if we're talking about the "collaboration" part of UC&C, that change will of necessity be more widespread, as it must touch all parties involved in that collaboration.  Continue reading...