IT Business Briefs

	NEW!  Future Proofing the IT Staff Part 2 of 2 Gary Audin, Delphi, Inc.
	Future Proofing the IT Staff Part 1 of 2 Gary Audin, Delphi, Inc.
	Enterprise Directories: The Key to Identity Management Michael Posever, PricewaterhouseCoopers
	Application Performance Management Strategies and Goals R. ‘Lynn’ Nye Jr., APM Advisors
	Crafting SLAs for Private IP Services Jim Metzler, Ashton, Metzler & Associates
	Why Performance Management Matters Jim Metzler, Ashton, Metzler & Associates
	Is Your Firm Getting the Most Out of IT? Part 3 of 3 Malcolm I. Allan, SysDom Technologies
	Wireless LANs - The End of the Beginning Craig J. Mathias, Farpoint Group
	Is Your Firm Getting the Most Out of IT? Part 2 of 3 Malcolm I. Allan, SysDom Technologies
	Is Your Firm Getting the Most Out of IT? Part 1 of 3 Malcolm I. Allan, SysDom Technologies
	Taking Unified Messaging to the Next Level Larry Hettick
	IP Telephony: Then and Now Kevin Lopez, Grant Thornton, LLP
	Diversity: A Best Practice for Security Gary C. Kessler, Gary Kessler Associates
	Storage Networking: Perspectives on Terminology and Meaning Howard A. Goldstein, Howard Goldstein Associates
	Implementing Effective Portals Peter Brown; PwC

White Papers

The Business of IT Jim Metzler; Ashton, Metzler & Associates