January 28, 2015

Nemertes: TCO of IPT & UC

Understanding the TCO of IPT & UC alternatives is critical for sound decision-making. The annual 2014 Nemertes benchmark survey compares real-life costs for IPT endpoints & UC systems from Alcatel-Lucent, Avaya, Cisco, Microsoft, Mitel, NEC, and ShoreTel.

Nemertes Research on behalf of Avaya
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3 Comments

Eddie Howard - Altivon | February 4, 2015 3:26 PM

I wonder why Interactive Intelligence is not included since they have thousands of IP PBXs implemented as part of their standard solution.

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From Twitter | February 5, 2015 5:29 PM

Still only a 1 Year study?? Need to extend to 3 or 5 to get full picture.

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Steven Taylor, Webtorials replied to comment from From Twitter | February 5, 2015 5:35 PM

The "Operational Costs" should be heavily weighted in a multi-year view. Most of the costs there are recurring, while the "Capital Costs" and "Implementation Costs" are pretty much non-recurring.

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Nemertes: TCO of IPT & UC

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